Passportrait: ID Photo Maker

Terms of Use

Last updated: 30 July 2026 · Version 1.1

No guarantee of acceptance. The app helps your photo meet published specifications, but it cannot guarantee that any authority will accept it. The issuing authority always has final discretion — and some countries do not accept self-made photos at all for certain documents (see §8).

Contents

  1. Agreement to these terms
  2. Who we are
  3. The App
  4. Licence and acceptable use
  5. Your photos
  6. Purchases, billing and refunds
  7. No guarantee of acceptance
  8. Countries that require a certified studio
  9. Disclaimer of warranties
  10. Limitation of liability
  11. Changes
  12. Termination
  13. Governing law
  14. Contact

1Agreement to these terms

These Terms of Use (the “Terms”) govern your use of the Passportrait: ID Photo Maker mobile application (the “App”). By downloading, accessing, or using the App you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the App. You must be old enough to form a binding contract and to use the App under the app store’s rules and the law where you live.

2Who we are

The App is provided by auronet GmbH, Labbéstr. 18, 41169 Mönchengladbach, Germany (“we”, “us”). Contact: passportrait@auronet.de. Managing Director: Michael Mücke, Register no. HRB 14722, Register Court Mönchengladbach, VAT ID DE815328139

3The App

The App helps you frame, size, and format a photo to the published passport, visa, and ID requirements of the country and document type you select. It removes and replaces the background, aligns your head to the template, and checks the geometry. All image processing happens on your device — there is no account and no backend.

Free: capture or import, background replacement, alignment, the compliance check, and a watermarked preview. Paid: removing the watermark and exporting a digital file or a printable sheet, via a one-time in-app purchase — not a subscription.

4Licence and acceptable use

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own lawful, non-commercial use, subject to these Terms and the app store’s terms. You agree not to: copy, modify, reverse-engineer, or resell the App; remove, obscure, or circumvent the preview watermark or any purchase check; use the App in any unlawful way, including to produce photos for a fraudulent, forged, or impersonated identity document, or to make an ID photo of another person without their knowledge and consent; infringe others’ rights; interfere with the App’s security or operation; or attempt to access it other than through the interface we provide.

5Your photos

Your photos are processed on your device to build your ID photo and are not uploaded to us. You keep all rights to them, and you are responsible for having the right to photograph the person shown and for keeping your own copies. Exported files are saved where you choose; uninstalling the App removes only the working files it holds, not the exports you saved elsewhere.

6Purchases, billing and refunds

Exporting requires a one-time in-app purchase. There is no subscription and no automatic renewal. The App offers:

Payment is charged to your Apple ID or Google account at confirmation of purchase. Prices are shown in the App before you buy, in your local currency, and may change with notice. You can restore a previous Unlimited purchase on a new device via Restore Purchases in Settings or on the paywall; single-photo export credits are tied to the photo and device and are not restorable. Refunds are handled by the app store under its policies — contact Apple or Google, not us, for refund requests. Consumer withdrawal rights that apply where you live are unaffected; note that by starting an export immediately after purchase you may lose a statutory withdrawal right for that digital content.

7No guarantee of acceptance

The App measures your photo against published size and composition requirements, which can change and can be interpreted differently by different offices. Meeting the in-app checks does not guarantee acceptance by any passport office, embassy, consulate, or other authority, which retains sole discretion. Requirements the App cannot verify — such as lighting, expression, glasses, head covering, or print quality — remain your responsibility. Always confirm the current official requirements before you submit, and keep the original file. We are not responsible for rejected applications or for the cost of reprints, resubmission, or missed appointments.

8Countries that require a certified studio

Some countries require that ID photos for certain documents be taken at a public authority or a certified photo studio and transmitted digitally, which means a self-made photo cannot be used at all. In Germany this has applied since 1 May 2025 to the Personalausweis, Reisepass, and Aufenthaltstitel; comparable rules apply in the Netherlands and Estonia. The App shows a warning when you select Germany. It does not flag every affected country, so the absence of a warning is not confirmation that a self-made photo is accepted. Photos made with the App may still be usable there for other purposes, for example a driving licence, visa applications, a Bahncard, or company and student IDs. Rules change — check the current requirements with the issuing authority before you rely on a photo.

9Disclaimer of warranties

The App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that results or content will be accurate or reliable. You use the App at your own risk, to the fullest extent permitted by law. Mandatory statutory warranty rights for digital content, where they apply to you as a consumer, are unaffected.

10Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, or for lost data, lost profits, or any loss arising from your reliance on the App or its output. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, intent, gross negligence, or fraud). Where liability cannot be excluded, it is limited to the amount you paid for the App in the 12 months before the claim.

11Changes

We may change the App or these Terms. If we make material changes to the Terms we will update the date above and make the new version available in the App and at this address. Continued use after a change means you accept the revised Terms.

12Termination

You may stop using the App at any time by uninstalling it. We may suspend or end your access if you breach these Terms or misuse the App.

13Governing law

These Terms are governed by the laws of Germany, without regard to conflict-of-laws rules, and subject to any mandatory consumer-protection rights you have where you live. This does not affect Apple’s or Google’s own end-user licence terms, which also apply.

14Contact

Questions about these Terms: passportrait@auronet.de.

© 2026 auronet GmbH · Passportrait: ID Photo Maker